What to Do in the First 24 Hours After Water Damage

Quick actions can make a huge difference in how much damage occurs – and how smoothly your insurance claim goes.

Whether it’s a burst pipe, leaking appliance, or heavy storm, water damage can spread quickly. Here’s a practical checklist for the first 24 hours:

Stay safe first. Watch for electrical hazards, ceiling sagging, and slippery floors.
Shut off the water source if possible. Use the main shutoff valve or appliance valves.
Call a licensed restoration company. Fast professional extraction and drying is critical.
Move valuables if it’s safe. Relocate furniture, electronics, and rugs out of affected areas.
Document everything. Take clear photos and video of all affected areas before cleanup begins.
Notify your insurance company. Report the incident promptly and follow their instructions.

Professional drying equipment and moisture meters are the only way to know for sure when a structure is dry. At AAA Restoration, we document moisture readings throughout the project to support your insurance claim.